Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
friendly staff
convenient location
old rooms
noisy transformer
7.4/10
Very good
Rooms
7.7
Location
8.7
Service
7.0
Dining
7.3
Guest reviews
7.4/10
based on 7 reviews
7.7
7.7/10 based on 6309 reviews
Mervyn
United Kingdom,
April
2024
7.8/10
My stay at the hotel was pleasant overall. The rooms were quiet, clean, and modern, but there were some issues with bed sheets having holes. The service was courteous, but I had to ask for everything, including basic amenities like towels and cleaning. The location was perfect for exploring Wroclaw, being right in front of the train station. The dining experience had its ups and downs with a fantastic spread of food but some disappointments. The facilities were adequate for my needs.
Rooms
8.0
The rooms were extremely pleasant, large, modern, and spotlessly clean. Could be cleaner, and bed sheets could have no holes.
Service
7.0
The staff was courteous, albeit needing constant requests for basic essentials. The receptionist was very friendly and helpful.
Location
9.0
The hotel's location is perfect for exploring Wroclaw, right in front of the train station.
Dining
7.0
The dining experience had fantastic variety but some disappointing dishes, like the worst scrambled eggs. Price was reasonable.
Facilities
8.0
The facilities provided were basic but sufficient for a comfortable stay.
Michael
United Kingdom,
February
2024
7.8/10
The hotel is conveniently located opposite the main train station in Wroclaw, making it perfect if you're arriving by train or bus. The rooms are spacious and very clean, but the buzzing noise from the electricity transformer may disturb light sleepers. The service is professional and friendly, with helpful staff providing great tips. Dining options are surprisingly plentiful and varied, with delicious food offerings.
Rooms
7.0
The rooms are large and very clean, exactly as shown in the pictures, but the old age of the rooms and the loud buzzing from the electricity transformer may require earplugs for a peaceful sleep.
Service
9.0
The service is very professional and the staff are polite and friendly, offering helpful recommendations and serving nice cold bottled beer.
Location
8.0
The hotel's location is perfect for travelers arriving at the train station, being directly opposite it and close to the airport bus stop. It's very convenient for those seeking a place within walking distance of the main train station.
Dining
7.0
The dining experience offers delicious options and is surprisingly plentiful and varied, although it may not be as professional as expected. Meals are served as vouchers for a local café.
Facilities
8.0
Facilities are adequate with fresh products available, catering to different tastes and preferences.
friendly staff
old rooms
Dudley
United Kingdom,
October
2023
7.2/10
My stay at the hotel was a mixed experience. The room, although a bit out of date and in need of some repairs, was spacious with big windows offering a good view. I found the bed comfortable, appreciated the kettle and tea bags, and had a hassle-free check-in and check-out process. The large bathroom with a well-lit mirror was a plus. However, the atmosphere in the room was not the best due to the outdated decor.
Rooms
7.0
The room was large, had big windows with a good view, a comfortable bed, kettle and tea bags, an easy check-in and out process, and a large bathroom with a well-lit mirror.
Service
6.0
The service was a bit inconsistent but had some highlights like providing plenty of ice and serving very nice cold bottled beer.
Location
8.0
The hotel's location is convenient, right across the road from the train station, making it easy to reach various transportation options. It's not too far from the center and offers quick access to the old town within 15 minutes.
Dining
8.0
The dining experience was good, with an adjacent cafeteria offering a variety of food including salads, smoked salmon, ham, cheese, breads, cereals, pastries, fresh fruit, yogurts, and even a waffle maker.
Facilities
7.0
The hotel's facilities were decent, providing a satisfactory experience overall.
Douglas
United Kingdom,
August
2023
8.0/10
The hotel's location is perfect, right across the road from the main entrance to the train station with excellent accessibility to the airport. The rooms are very comfortable, well-equipped, and the bed and pillows provide a super cozy experience; everything is clean with effective air conditioning. However, the service, although friendly and helpful, can be slow at times, giving a sense of newness and even a language barrier issue with those who declined to communicate in English.
Rooms
9.0
The room was comfortable and equipped with all necessary items. The bed and pillows were super comfortable and everything was clean. The presence of air conditioning was a great plus.
Service
7.0
The service was friendly and helpful, although it could be slow at times, indicating some learning curve among the staff. There were instances of language barrier issues.
Location
9.0
The location is fantastic, just opposite the train station and very convenient for exploring the old town. It's perfect for a short stay or catching transportation links easily.
Dining
8.0
The dining experience offered a variety of options including salads, smoked salmon, ham, cheese, and more, making it a handy place to stay, especially being situated opposite the train station.
Facilities
7.0
The facilities were adequate, catering to basic needs for a comfortable stay.
William
United Kingdom,
July
2023
8.4/10
The hotel offers clean and comfy rooms, friendly staff, and a great location for those close to the main train station. Despite noise from tram traffic until late, the spacious and clean bathrooms are a plus point. Service was generally helpful, but some instances of rudeness stood out. The location is perfect for short stays near bus and train stations, though a bit far from major attractions. The dining experience, complemented by vouchers and varied options, was a highlight. Guests can also enjoy a nearby cafe with plentiful choices.
Rooms
8.0
The rooms feature big and super clean bathrooms but may be impacted by noise from trams until late.
Service
7.0
The staff were very helpful and polite, but occasional instances of rudeness were surprising.
Location
9.0
The location is optimal for short stays and proximity to train and bus stations.
Dining
9.0
The dining experience was surprisingly varied and abundant, complemented by vouchers for nearby cafes.
Facilities
9.0
Facilities included vouchers for cafes, adding to the dining options.
Dick
United Kingdom,
May
2023
6.8/10
The hotel has good facilities in the rooms, including tea and coffee amenities, though some updates are needed. The location is perfect, right across from the main train station with convenient access to transportation. The service was a mix of polite and helpful staff with some instances of inexperienced personnel. The dining options are available in the hotel building but may not impress all guests. Overall, a convenient choice near the main railway station.
Rooms
7.0
The room, a superior double, had helpful tea and coffee facilities with a variety of sachets available.
Service
6.0
The service was a mix of polite and helpful staff along with some inexperienced trainees who may need further guidance.
Location
9.0
The location is extremely convenient, just across from the main railway station and with easy access to various transport links.
Dining
5.0
The dining options are available within the hotel building, but the professionalism may vary.
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